Dear David & Karen,
Bacara Resort & Spa, our luxury destination getaway, caters to some of the most discerning travelers in the world. Our Team Members already deliver remarkable customer service to our guests and we were so pleased to give them something back that would benefit them personally and professionally.
It’s just been a few days since the training, and many managers have shared how they are experiencing profound benefit.
Our leadership team rated the class with very strong reviews. This training is ideal for hotel professionals at all levels in the organization.
(received by email)
Adriana Wells, Associate Director
Team Member Services
Bacara Resort & Spa
Santa Barbara, CA