David & Karen,
This program is a gift. In my 17-year career with the National Park Service, I have never chosen to attend a training twice. But I was here yesterday and am back again today. I can’t recommend this more highly. You will get what you give, the more you engage the more you will gain.
We focus a great deal on physical risks in the NPS — accidents, falls, threats from the public, tsunamis, earthquakes, lava — and that’s all important.
But we don’t focus enough on our inner environment and the challenges we face there — the stresses and frustrations that we experience every day.
We all need this training. It’s powerful. It’s useful. It will serve us at work and at home. It means a lot to me to be able to bring these skills to my staff. Thank you for coming, and we look forward to working with you again.
—Natalie Gates, Superintendent
Haleakala National Park
(received by email)